Inboxful is operated by Albokhary Business Solutions / البخاري لحلول الأعمال. You do not need an Inboxful login to request deletion.
- Email hello@albokharysolutions.com with the subject Inboxful data deletion request. You may also contact the business you communicated with directly.
- Identify the business/workspace, the channel used (WhatsApp, Facebook, Instagram or another channel), and the account or phone number used for that interaction. Include a case reference or approximate date if available. Send only the minimum information needed to locate the records, not the full conversation or sensitive documents.
- State whether you want deletion of your personal information, a copy or correction, or removal of a business's channel connection. These are different requests.
- We may request proportionate evidence of your identity or authority. Never send a password, access token, App Secret or one-time code. We coordinate with the business responsible for the workspace and respond through the verified contact route.
- We review the relevant customer details, conversations, comments, images, attachments, transcripts, related business records and other copies within scope. We explain the action taken, any information that must lawfully be retained, the reason and applicable retention criteria. Requests are handled within the periods required by applicable law. You may follow up using the same email thread.
We remove or redact personal content from the applicable workspace records and delete linked stored files. File deletion failures remain pending until retried successfully. We check remaining copies and any lawful retention exception before confirming the scope completed. Backup and exported copies need separate handling and must not recreate erased information. Limited non-content record and replay-prevention metadata may remain subject to our documented retention purposes; calling something a service record does not justify retaining personal content.
Disconnecting Inboxful in your Meta business integrations or disconnecting an account in Inboxful is a separate step from deleting stored information. It does not automatically delete records in Inboxful, Meta, the business's ERP or another independent system. Contact those responsible for independent copies where necessary; we will explain which systems fall within our control.
This page describes a human-assisted email process, not an automated deletion callback. No instant or complete automated purge is promised.